Privacy Policy

This Privacy Policy describes how Enaron LLC ("Enaron", "we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from enaron.com (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

This policy was last updated on May 9, 2025.

Information We Collect

Information you provide directly
When you place an order, create an account, or contact us, we may collect your name, email address, shipping address, billing address, phone number, and payment information. Payment details are processed securely by Shopify Payments and are never stored on our servers.

Information collected automatically
When you visit our Site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

Information from third parties
We may receive information about you from third-party services such as Google Analytics and Meta (Facebook), which help us understand how visitors interact with our Site and improve our advertising.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping notifications
  • Communicate with you about your orders, returns, or questions
  • Improve and personalize your shopping experience on our Site
  • Analyze site traffic and user behavior to improve our services
  • Send promotional emails or offers, if you have opted in to receive them
  • Comply with applicable legal obligations
  • Detect and prevent fraud or unauthorized activity

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our Site and fulfilling orders, including:

  • Shopify — our e-commerce platform provider
  • Payment processors — to securely handle transactions
  • Shipping carriers — USPS, UPS, and FedEx, to deliver your orders
  • Analytics providers — Google Analytics, to understand site usage
  • Advertising platforms — Meta (Facebook and Instagram) and Google, to deliver relevant ads

These service providers are contractually obligated to use your information only as necessary to provide services to us and are not permitted to use it for their own purposes.

We may also disclose your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Enaron, our customers, or others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Site, personalize your experience, and deliver relevant advertising. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential cookies — required for the Site to function, including shopping cart and checkout functionality
  • Analytics cookies — used to collect information about how visitors use our Site (Google Analytics)
  • Advertising cookies — used to deliver relevant ads and measure ad performance (Meta Pixel, Google Ads)

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

Your Rights — California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, or sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us at info@enaron.com. We will respond to your request within 45 days.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. Order information is typically retained for a minimum of 5 years for tax and accounting purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Site uses SSL encryption (HTTPS) and our checkout is powered by Shopify Payments, which is PCI DSS Level 1 compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at info@enaron.com and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Enaron LLC
5900 Balcones Drive STE 100
Austin, TX 78731
United States
info@enaron.com