Privacy policy

Last Updated: 2025-11-24

At Enaron LLC (“Enaron”, “we”, “our”, “us”), your privacy and trust are extremely important to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from enaron.com (the “Site”) or interact with our services.

By using our Site, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect personal information to process your orders, enhance your shopping experience, and ensure secure and efficient service.

The information we may collect includes:

Personal & Contact Information

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

Payment Information

  • Payment card or account details

  • All payments are processed securely by trusted third-party providers (e.g., Shopify Payments, PayPal, Stripe).

  • We do not store or access your full payment card information.

Account Information

  • Username, password, login details (if you create an account)

Order & Transaction Data

  • Items viewed, added to cart, purchased, returned, or exchanged

  • Order confirmations and invoices

Device & Usage Data

  • IP address

  • Browser type

  • Device identifiers

  • Pages visited and interaction data

  • Analytics and performance data

Communication Information

  • Emails, messages, return requests, or support inquiries sent to our team

We do not sell, rent, or trade your personal information under any circumstances.

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

Order Fulfillment

  • Processing payments

  • Preparing and shipping orders

  • Managing returns, replacements, or exchanges

Customer Support

  • Responding to your questions or concerns

  • Providing order and tracking updates

Marketing & Personalization

  • Sending promotional emails (only with your consent)

  • Recommending products based on your interests

Security & Fraud Prevention

  • Detecting suspicious activity

  • Protecting your account and our systems

Legal & Regulatory Compliance

  • Tax reporting

  • Accounting obligations

  • Responding to lawful requests from authorities

You may unsubscribe from marketing emails at any time using the “Unsubscribe” link in our emails.

3. How We Share Your Information

We share your data only with trusted service providers who support our business operations:

Platform Providers

  • Shopify (our e-commerce platform)

Payment Gateways

  • Shopify Payments, PayPal, Stripe, or other processors

  • Used strictly for secure payment transactions

Shipping & Logistics Partners

  • Carriers and fulfillment centers responsible for delivering your orders

Analytics & Technology Tools

  • Services that monitor performance, website traffic, and fraud detection

These partners are obligated to protect your data and use it only for authorized purposes.

4. Data Security & Retention

We use industry-standard security practices to protect your personal information, including:

  • SSL encryption

  • Secure server environments

  • Regular monitoring and security updates

While no online system is completely risk-free, we take all reasonable steps to safeguard your data.

We retain your information only as long as necessary to:

  • Fulfill orders

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Maintain business records

5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality

  • Remembering your preferences

  • Shopping cart management

  • Traffic analysis

  • Marketing and retargeting (with your consent)

You can disable cookies in your browser settings, but doing so may affect certain features of our Site.

6. Your Rights & Choices

Depending on your location (e.g., U.S., EU, UK, California), you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Delete certain personal information

  • Withdraw consent for marketing communications

  • Request a copy of your data

  • Limit or object to certain processing activities

To exercise your rights, email us at info@enaron.com.

We respond within the legally required time frame.

7. Children’s Privacy

Our services are not intended for children under 16 years of age.

We do not knowingly collect or store personal information from minors.

If you believe a child has provided information to us, please contact us immediately and we will delete it promptly.

8. International Data Transfers

Because we operate globally, your information may be transferred to servers located in the United States or other countries.

Whenever your data is transferred internationally, we use secure and approved mechanisms such as Standard Contractual Clauses (SCCs) to ensure compliance with international data protection laws (GDPR, UK-GDPR, etc.).

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content.

We recommend reviewing their policies before interacting with those services.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our business, technology, or legal requirements.

When updates are made:

  • The “Last Updated” date at the top of the page will be changed

  • A revised version will be posted on this page

Continued use of the Site after updates means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, you can reach us at:

Enaron LLC

5900 Balcones Drive STE 100

Austin, TX 78731

United States

Email: info@enaron.com

Phone: +1 (512) 900-3080

Customer Service Hours:

Monday–Friday, 9:00 AM – 5:00 PM (CT)